ShipStation's integration with Mercado Libre supports US-based merchants shipping their Mercado Libre marketplace orders from the US into Mexico.
Unlike other marketplace integrations with ShipStation, Mercado Libre orders will already have a label created for them in the Mercado Libre account. We call this "Bring Your Own Label" or BYOL. These ready-to-ship orders will import into ShipStation so you can organize them and print their labels in ShipStation. Once you print the label, the order will move to the Shipped status in ShipStation, just as orders from other selling channels do.
Due to the BYOL feature, there are certain limitations to the actions you can perform on orders in ShipStation. Please review the Bring Your Own Label section below for more details.
An active account with Mercado Libre.
Your Mercado Libre account username and password.
Manager access on the Mercado Libre account (if you attempt to connect with only Operator or Partner access, you will be unable to connect your account to ShipStation).
Order Import Requirements:
Orders must be paid and in the ready_to_ship status in Mercado Libre.
To connect your Mercado Libre store to ShipStation:
Select the Mercado Libre tile.
Click Connect to sign into Mercado Libre with your Mercado Libre seller account.
Click I Agree to grant ShipStation authorization to retrieve your order information.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration with Mercado Libre supports the following standard features:
ShipStation's integration with Mercado Libre allows for the following additional features:
Uses a Bring Your Own Label (BYOL) workflow.
All orders that import into ShipStation from Mercado Libre will already have a label generated by Mercado Libre.
Please review the Uses a Bring Your Own Label (BYOL) section below for details on how this will impact your workflow in ShipStation.
All Mercado Libre orders will already have a label generated for them by Mercado Libre. This means, you will not be creating labels in ShipStation. However, you can use ShipStation's [batch shipping], [tagging], [customer notification], and other features as you prepare to print your labels.
Since a label is already created for your Mercado Libre orders, there are several actions available in ShipStation that will not apply to Mercado Libre orders.
You cannot edit order summary or recipient details.
You cannot change the shipment configuration - weight, service, package type, etc - for the order (these options will not be present for any Mercado Libre orders).
You cannot void labels for Mercado Libre orders in ShipStation.
Only the following Bulk Actions and Automation Actions will apply to Mercado Libre orders:
Only the following Other Actions will be available for Mercado Libre orders:
Currently supports only orders shipping from the United States to Mexico.
Due to the Bring Your Own Label workflow, you cannot edit certain details or apply certain actions to Mercado Libre orders. See the Bring Your Own Label (BYOL) section above for details.
Labels for Mercado Libre orders cannot be voided in ShipStation. You must void them in your Mercado Libre account.
You cannot create return labels in ShipStation for Mercado Libre orders.
The Tracking and Shipping Services Store Settings will not be present for Mercado Libre stores.
The Product Store Settings cannot be edited for Mercado Libre stores.
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
How to troubleshoot or resolve
An import error is preventing orders from importing from Mercado Libre.
This is likely to due to one of the following issues:
In all cases, you must reconfigure your Mercado Libre connection to ShipStation.