Inventory in ShipStation

ShipStation lets you track and manage your inventory so you can keep stock levels accurate and streamline your fulfillment process. You can manage inventory directly in ShipStation or connect an external inventory system.

ShipStation offers two ways to manage inventory:

  • Internal Inventory Solution

    • Upload and track stock counts directly in ShipStation.

    • Monitor inventory as orders are received.

    • Sync updated counts to connected selling channels.

    • Manage warehouse operations in ShipStation to improve fulfillment efficiency.

  • External Inventory Solution

    • View inventory counts from an existing solution that integrates with ShipStation.

    • Recommended if your selling channel sends inventory counts via API.

ShipStation's Internal Inventory Solution

ShipStation offers inventory management capabilities to help you manage your eCommerce operations in ShipStation.

ShipStation's internal inventory management solution has the following main features:

Feature

Details

Supported

Product Catalog

ShipStation stores information about products from your selling channels in Product Records, which you can view in the Products tab.

Green checkmark. Supported feature. Yes.

Product Bundles

A Product Bundle is a collection of individual products sold together under a single SKU. In ShipStation, this bundled product SKU will reference all the individual products in an order so that they can be processed and shipped together. You may already know this concept as Kits, Bundles, Sets, or Groups.

Green checkmark. Supported feature. Yes.

Inventory Tracking

The Inventory section of your Products tab displays your stock levels. Set up your initial stock levels with a CSV import and ShipStation will deduct stock as you ship out your orders. Replenish your stock with a few clicks in the interface or with a CSV update.

You can also set ShipStation to warn or block whenever there’s an attempt to ship an order with insufficient or unknown stock.

Green checkmark. Supported feature. Yes.

Committed Inventory

ShipStation now gives you the ability to track committed inventory. Committed inventory is the quantity of an SKU necessary to fulfill all active orders. Committed counts will be deducted from your on-hand inventory counts.

Green checkmark. Supported feature. Yes.

Inventory Sync

ShipStation's Inventory Sync feature supports synchronizing inventory across a variety of stores including Shopify, Amazon, Etsy, eBay and Walmart, WooCommerce and BigCommerce with more integrations coming soon. To enable Inventory Sync, navigate to the Add-Ons marketplace in your ShipStation account.

Green checkmark. Supported feature. Yes.

Lot Tracking

Lot Tracking is the process of managing and tracking specific batches of products—known as "lots"—with the same production or expiration details. With ShipStation’s inventory lot tracking, you can easily stay organized and compliant with industry standards.

Beta

Scan to Receive

You can use ShipStation's Scan to Receive feature to quickly update stock levels.

Green checkmark. Supported feature. Yes.

Forecasting (Reorder Assist)

ShipStation’s Reorder Assist is a forecasting feature that empowers you to intelligently order stock, using your order history.

Green checkmark. Supported feature. Yes.

Purchase Orders

Purchase Orders (POs) in ShipStation help you stay on top of inventory by providing a streamlined way to reorder stock directly from your suppliers. Create and track POs with important details like supplier information, item quantities, pricing, and expected delivery dates—helping you keep your purchasing process organized and efficient.

Green checkmark. Supported feature. Yes.

If you're looking to solve these problems, then our internal Inventory Management solution is right for you! To learn how to set up inventory in ShipStation, review our inventory setup guide.

Several of our Inventory Management partners offer advanced Inventory Management features. If you need inventory management beyond ShipStation's inventory capabilities, please contact one of our partners.

How External Inventory Works

For selling channels like Shopify and RithumShipStation can display inventory counts directly in a specific order's shipping sidebar and the Order Details window. This way you always know what your available stock is for those items. These counts display next to an order's line items to help you decide if it is okay to ship the order.

Order Details screen with the Available and On Hand fields showing in the Stock column for the ordered items

ShipStation serves as a window into your external inventory counts. 

The Stock count field will show the name of the Inventory source selected for the ShipFrom locations.

How you connect your inventory solution to ShipStation will depend on which platform(s) you use. For some (like Rithum), you first connect your marketplaces or store to the inventory management platform, then connect the inventory management platform to ShipStation as a single selling channel. When your orders ship, ShipStation notifies the connected channel of the shipment. The inventory management platform then notifies the connected store or marketplace that the order has shipped and reduces the stock count accordingly.

Store orders flow into Rithum, then into ShipStation. Notifications flow back to Rithum, then stores.

However, if you use one of our API partners, like Finale Inventory, the connection process is different. In this case, you connect your marketplaces and selling channels to both the inventory platform and ShipStation. ShipStation imports orders from your selling channels as usual and notifies those channels when the order ships. In this case, the selling channel then notifies the inventory platform of the shipment so the inventory platform can reduce the stock count as needed.

Woo Commerce Orders flow to ShipStation, Order data & Notifications to Finale. They send Inventory data to Station, who sends notifications back to Woo Commerce.

In either situation, ShipStation makes a special API call to the inventory management system to request stock counts only when you view the order in ShipStation.

Store Integrations with Inventory Capabilities

This table lists which selling channels ShipStation integrates with that also provide inventory capabilities. The table indicates if the store also can send stock counts to ShipStation.

External Inventory Solutions

Fulfillment Partners with Inventory Views

This table lists integrated fulfillment partners that have inventory capabilities and whether they send stock counts to view in ShipStation.

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