ShipStation's new layout includes many new features and improvements that you will not find in the ShipStation Legacy, including automated rate shopping, product bundles, inventory sync, and many other feature improvements that make your interactions faster and easier!
In addition to the new and improved features already added (see below), stay tuned for upcoming improvements to our automation experience, reporting, permissions and role management, and activity logging and auditing.
To take advantage of these new features and improvements, you must switch your account from the Legacy version to the new layout. Click the Try Now button in the top right of your ShipStation account screen.
Nervous about making the switch? Don't be! The features you rely on for your daily work are still there and in the same place.
Please note: if your account has multiple users, every user on the account must use the same layout.
These NEW features are exclusive to ShipStation's new layout, with more coming throughout 2025.
Let ShipStation automatically select the best rate for every shipment! The new Rate Shopper feature has been one of our most highly requested features and is now available for accounts based in the US, Canada, Australia, and New Zealand (more countries to come).
With Rate Shopper, you create custom rules to tell ShipStation what services you want to compare. You can then select the rule for any shipment or create an automation rule to assign the rule based on the criteria that work best for your business.
Review our Rate Shopper help article to learn how this feature works along with step-by-step instructions for configuring your rules. This feature is included with the High Volume subscription plan and available as an add-on for all other plan types.
Group multiple product SKUs under a single "bundled" SKU to sell as a single product.
The Product Bundles feature is included in certain plans and available as an add-on for other plans. Review our Product Bundle article to learn how it works!
The Inventory Sync feature keeps your inventory stock levels synced between ShipStation and your selling channels, eliminating the need for manual inventory updates and ensuring you always have the stock you need to fulfill your shipments.
Review our Inventory Sync help article to learn how it works and get step-by-step instructions for using it. Inventory Sync is available as an add-on for accounts in all countries and on any plan type. It currently works with Amazon, BigCommerce, eBay, Etsy, Faire, Shopify, Squarespace, Temu, Walmart, Wix, and WooCommerce. More stores coming soon!
The Checkout Rates feature lets you control the rates and services your customers can select during their store checkout, using the services and rates you use in ShipStation. You can configure Checkout Rates to use live rates or flat rates (or both!) for your store checkout. Review our Send Rates to Store Checkout intro article to learn how it works.
The Checkout rates feature currently works with Shopify, BigCommerce, Magento, and Wix stores and is currently available to all accounts based in the US, Canada, and Australia. More stores and countries to come soon!
The Scan to Verify feature allows you to scan SKU or UPC barcodes as you pack your shipments to ensure the shipment is accurate and complete before sending it. Combine Scan to Verify with Scan to Print to create a fast scan and print workflow! Verify the items as you pack, weigh the package, and print the label all with the barcode scanner.
Review our Verify & Print Shipments help article for details and step-by-step instructions.
In addition to the major new features, our new layout also introduces some smaller new capabilities to improve your overall shipment management experience.
-
Multi-item Order View: Expand orders with multiple items right in the grid so you can view all line items in an order without opening the Order Details view. When closed, the Item Sku and Item Name columns will display (Multiple), just as before. When expanded, the Item Sku and Item Name columns will display the SKU and name of each item in the order on individual lines.
If any of the items were combined from another order, the original order number will also appear in the Order # column for each line item you combined. This way you always know which order the item originally belonged to.
-
Pinned grid columns: You can now pin up to two columns in both your Orders and Shipments grid so those columns will stay stationary as you scroll horizontally to view all of your order and shipment data. The pinned columns remain visible on the left side of your grid as you scroll.
-
Order reship: Creating additional shipping labels for already-shipped orders is now easier than ever. You can create a second shipping label for an order that you have already shipped and either include the original order items or not, whichever you need in a single click.
-
Document print tracking: ShipStation now displays if you have printed a packing slip, created a label, or printed a label for a shipment.
-
Access to our new API endpoints: With our Shipping API and Inventory API add-ons, you can build custom capabilities that leverage our new API endpoints to send data between ShipStation and other platforms you use.
-
Dropship Manager and 3PL Add-Ons: ShipStation's Dropship Manager and 3PL add-ons allow merchants and their fulfillment providers to manage and delegate order fulfillment directly in ShipStation.
-
Parcelguard and X-Cover insurance: US accounts can add our discounted parcel insurance from Parcelguard to all shipments. UK, Australia, and New Zealand accounts can add our discounted parcel insurance from X-Cover to all shipments. All insurance fees are deducted from your account balance and claims can be submitted in just a few clicks right in the app.
These feature updates are exclusive to ShipStation's new layout, with more coming throughout 2025.
The updated Order Details screen design makes order and shipment-level editing and multi-shipment management simpler than ever. Review our Edit Order & Shipment Details help article to learn more.
While the Rate Browser functionality has not changed, the design of it has! You can still browse rates from your connected carriers, create a label without an order, and create a return label without an order. Review the Calculate Rates help article for more details on using the ShipStation Rate Browser.
We've made importing your product data easier! You are no longer required to use our specific CSV template. You can use any CSV format available to you and then use the import mapping feature to tell ShipStation which product data should be imported and where to.
Review our Import Products in Bulk help article for more details. This improved CSV importing experience is coming for CSV order imports soon!
Splitting and combining orders has changed a bit from the process used in ShipStation Legacy. Now when you split orders, you split the items within a single order into multiple shipments within that order. When you combine, you are combining the items from one order into a shipment on another order. This helps maintain the integrity of the original order and its connection with the selling channel data.
We've made several improvements to the batch process, including unlimited batches (no longer limited to just 5 at a time), custom batch names, view and manage open batches across all users, and an enhanced batch detail view.
Review our Create Labels in Batches help article for details on creating and working in batches in ShipStation's new layout.
Our updated Quickship feature now allows you to customize which confirmation screens and alerts you wish to skip and which to keep.
Review our Using Quickship help article for details on how to use Quickship in the new layout.
We've moved the saved views from the sidebar to live above your Orders Grid in tabs. And, you are no longer limited to only 5 custom views! You can have as many saved custom views as you like.
Review the Filter Orders and Create Custom Order Views help articles for details on using these features in the new layout.
The Group By feature in ShipStation's new layout now let's you group by multiple attributes, instead of just one at a time.
Review the Group By section of our View, Search, and Sort Orders help article for more details on using the Group By feature.
Our updated version of ShipStation connect includes auto-updating, support for macOS 10.12 and higher, and simplified printer sharing. Review our Upgrade to the New ShipStation Connect article for details.